Frequently Asked Questions
Everything you need to know about your artistic journey with Royal Talens.
What shipping methods are available?
We offer standard and expedited shipping via major carriers. Delivery times typically range from 3-7 business days depending on your location.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase, provided the art supplies are unused and in their original packaging. Please contact support for a return authorization.
Do you offer international shipping?
Yes, we ship our premium art materials to most countries worldwide. International shipping rates and customs duties are calculated at checkout.
Are your paints and materials non-toxic?
Safety is our priority. Most of our products are AP certified non-toxic. Specific safety data sheets (SDS) are available on each product page for detailed information.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.